Virtual Complaints Book

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World Logistics International is committed to service quality and customer satisfaction. File your claim or complaint here and you will receive a receipt with your registration code.

Supplier details

World Logistics International S.A.C.

Av. Venezuela 1684, Breña — Lima, Perú · RUC 20608160061
gerencia@wlicargo.com · +51 912 507 555

Date of record

24/09/2026

1. What would you like to file? *

Choose the option that matches your case.

Claim Disagreement related to the contracted service: for example, damaged cargo or a delivery error. Complaint Dissatisfaction with customer service, not directly related to the service itself.

2. Identification of the consumer

Full name or company name *

Document type *

Document number *

Phone *

Email address * We will send the receipt of your record to this address.

Address *

The consumer filing this record is a minor.

3. Identification of the goods or service

Type *

Amount claimed

Description of the goods or service *

4. Details of the claim and consumer request

Details of the claim or complaint *

Consumer request *

Filing a claim does not prevent you from using other dispute resolution channels, nor is it a prerequisite for filing a complaint with INDECOPI. The supplier must respond to the claim within no more than thirty (30) calendar days, extendable by a further thirty (30) days with prior notice to the consumer.

I declare that the information provided is true and I authorise the processing of my personal data to handle this record, in accordance with the privacy policy. *